Privacy Policy
1. Introduction
Welcome to Mom Home Daycare (MHDC)! This Privacy Policy explains how Iteaminc (“we,” “our,” “us”) collects, uses, and protects your personal information when you use our app, MHDC.
By using our app, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
2. Information We Collect
To provide a seamless experience, we collect the following types of information:
- Account Information: Your name, email address, and phone number to facilitate account creation and communication.
- Location Data (Optional): If enabled, location data helps enhance service recommendations and improve user experience.
- Booking & Payment Details: Information related to service bookings, payment transactions, and billing records to ensure secure financial processing.
- Communication Data: Messages, customer support interactions, and user-generated reviews to maintain a high-quality user experience.
3. How We Use Your Information
We use the collected data for the following purposes:
- Service Facilitation: Connecting parents with caregivers for daycare services.
- Transaction Processing: Securely handling payments through trusted third-party payment providers.
- User Experience Enhancement: Customizing recommendations and improving app functionality.
- Customer Support: Responding to inquiries, troubleshooting issues, and assisting users.
- Legal Compliance: Ensuring adherence to legal obligations and regulatory requirements.
4. Sharing Your Information
We respect your privacy and do not sell or rent your data. However, in certain cases, we may share your information with:
- Caregivers or parents to enable seamless service coordination.
- Payment processors to complete transactions securely and prevent fraud.
- Legal authorities when required by law to comply with legal obligations or respond to valid legal processes.
5. Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, users should:
- Keep login credentials confidential.
- Enable two-factor authentication (if available) for additional security.
- Please notify us immediately of any unauthorized access to their accounts.
6. Your Rights & Choices
You have full control over your data, including the ability to:
- Update or delete your account within the app settings.
- Manage location-sharing preferences via your device settings.
- Opt out of marketing communications by adjusting preferences in the app or contacting us directly.
7. Children’s Privacy
We do not knowingly collect or store personal data from children under 13. If you believe a child has provided us with personal information, please contact us immediately so we can take the necessary steps to remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected within the app and on our official website. We encourage users to review this policy regularly to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
